We currently provide raw hair and virgin hair , some other vendor maybe say 13A 20A, but it is not the right standard . so we usually sell raw hair and virgin hair

raw hair quality can last over 2 years , it can bleach to 613, the best quality one .

virgin hair is cheaper but quality is nice if you use proper , can last about 1 years , can dyed to color 27

If you’re unsure of your size, you can compare your measurements to our sizing chart or contact on Live Chat .

We check hair quality carefully before shipping and do best after sell serive . you can contact online serivce when you are not happy with the order

Normally 2-4 bundles are enough for a full head, if the length reaches over 22 inch, I suggest you can order 3 bundles. and if you want fuller , you can use 4 bundles . Or you can also combine a closure or frontal to make a full head.

Shedding: A few strands initial shedding of new hair is normal. We always suggest customer seal weft before installing and brushing it with wide-tooth comb. Excessive shedding will cause by weft cutting or dryness. Please always seal the ends if you cut weft for installation and keep it moisturized.
B: Tangle: Usually, our hair will not tangle because it is cuticle intact human hair. However, dryness, oil & dirt build-up, salt water or not combing out daily will lead to tangle and shedding. Please follow hair care instruction and use good shampoo & conditioner to wash hair twice a week.

You can cancel the order if you request a cancellation in a timely manner. Orders can't be canceled once the parcel is shipped out or when we have already begun the process to customize your hair extension. Your order will be processed once it is placed . 

The collection of customs duties depends on the policies of your local customs. Customs systems vary from country to country and from period to period.We will try our best to help our customers avoid the problem of customs duties, but some countries have strict inspection of imported goods,the collection of customs duties is beyond our control.Paying customs duty is actually the duty of citizens. As sellers, we are not obliged to help customers pay it,hope you can understand.

yes we do wholesale , and if you buy more you can get a better deal .

1.Set up account on our site , and make a trial order like 3-4 pcs for quality test .

2.Once you get the hair and check quality , you like the quality and price , just email us your trial order number ,then we will put you to distributor group,  and send you distributor discount .

3.Send us your logo , we can make your label / package / tags at your own brand , so we can do business together  , if you don’t have logo , we can design for you

Usually we will send out the hair within 12 hours. For items not in stock, we will contact you and let you know. Shipment is proceeded by

FEDEX Or DHL
Shipping Time : USA / UK / CA /EU usually 2-5 working days
other country 3-6 working days

Kindly note below:
P.O Box is not acceptable.
Make sure the shipping address is the same as the address you set in paypal account, otherwise it will take time to verify and sometimes cause shipment pending. And pls don’t leave PO box address which are nbot accepted by shipping company.

Yes, we ship WORLDWIDE. We are an international brand and ship all over the world via FEDEX / DHL

Once your order has been dispatched, you will receive a confirmation email containing a link that you can use to track the progress of your delivery. Please note that once a package leaves our warehouse,

We are limited to what the online tracking information provides us and cannot provide you as much information as the courier would be able to directly.

You can track on our site footer " tracking order " then fill your order nubmer

We know sometimes things don't turn out how you envisioned

We aim to make sure our customers always love our products, but if you do need to return an order, we have a 30 day returns policy in place for peace of mind. You can read our Returns Policy here for more information.

Buyers need to pay for the return shipping fee if the reason for the return is not resulted from us.

The fee entirely depends on the return method you use. Generally, we would recommend you to contact us first, and we would recommend the most suitable and affordable method for you. 

Hair care & hairstyling product, accessories, liquids, and special-order items are ineligible for a return.